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🎓 Accessing and Troubleshooting LinkedIn Learning (Saskatchewan Polytechnic)

This knowledge base article provides instructions for logging into your LinkedIn Learning account provided by Saskatchewan Polytechnic, along with troubleshooting steps for common login and security issues.

Quick Login Steps

1. Go to the Login Page: Access the LinkedIn Learning login screen at: https://www.linkedin.com/learning-login.
2. Enter Your Organization Email: In the email field, enter your Saskatchewan Polytechnic email address (e.g., username@saskpolytech.ca).
3. Enter Your Personal Password: On the next screen, enter the password for your personal LinkedIn profile, which is associated with your personal email address.

Account Connection and Profile Guide

LinkedIn Learning is designed to connect to your personal LinkedIn profile (if you have one). Connecting your organizational account to your personal profile allows for a more personalized learning experience.

• Visual Guides: For a detailed, step-by-step process:
  • Creating an Account/Profile: Refer to the Visual Guide to Creating a LinkedIn Learning Profile/Account.
  • Connecting Your Accounts: Refer to the guide on Connect Your Learning Account to Your LinkedIn Profile.

Troubleshooting Login and Security Check Issues

If you encounter issues with the LinkedIn security check or login process, try the following solutions:

Browser and General Fixes

• Clear Browser Data: Clear your browser's cache and cookies.
• Disable Protections: Disable any VPNs or browser extensions that might be interfering.
• Try a Different Environment: Use a different web browser or a different device (like a desktop instead of a laptop, or vice versa).
• Wait and Retry: If you have made too many failed attempts, you may need to wait until the next day to try again.

Mobile App and ID Verification Fixes

• Update/Reinstall App: On a mobile device, ensure the LinkedIn app is up to date, or try reinstalling the app if the problem persists.
• Use Mobile for Verification: Some identity verification steps, such as ID scanning, can only be completed on a mobile device.
• Ensure Clear Photo: For any identity verification requiring a photo of your ID, the image must be clear, well-lit, and legible, showing all corners and text without glare.

Further Assistance

• Contact Support: If none of the troubleshooting steps resolve the issue, contact LinkedIn Support for direct assistance, as the issue may require their intervention.